Mediation is a voluntary and confidential process that brings two or more people together to resolve their conflict. A trained and impartial third party (mediator) facilitates communication and assists those involved to identify their needs, clarify the issues, explore options, and negotiate an agreement. A mediator does not take sides, make decisions, or give advice (legal or otherwise). Mediation is an opportunity to resolve differences in a safe and creative environment.

Mediation can be used to resolve a wide variety of disputes. Mediation is most effective where there is a relationship at stake. Some of the types of conflicts that could be resolved through mediation include:

• Roommate conflicts
• Co-worker conflicts
• Dating or romantic partners involved in conflict. This could include strategies for communication or assistance in ending the relationship.
• Conflicts between groups
  
• Grievances such as neighbor conflicts
• Challenges in communicating with a faculty member or adviser.
  
• At the discretion of the Office of Judicial Affairs and Mediation Services, some disciplinary actions may be referred for resolution through mediation.